/* CVN public assistant — fully namespaced; loaded after main.css. */
.cvn-chat.cvn-ai-concierge{--cb:#176f78;--cb-dark:#0f4e55;--cb-accent:#e9a77d;--cb-ink:#17313a;--cb-muted:#607178;--cb-bg:#f5f9f9;--cb-soft:#eaf4f3;--cb-line:#d6e4e3;--cb-danger:#b42318;--cb-ok:#23834a;position:fixed;right:max(18px,env(safe-area-inset-right));bottom:max(18px,env(safe-area-inset-bottom));z-index:1100;color:var(--cb-ink);font:400 14px/1.5 "Be Vietnam Pro",Inter,system-ui,sans-serif}
.theme-visauytin .cvn-chat,.theme-visacvn .cvn-chat{--cb:#24588f;--cb-dark:#183f6b;--cb-accent:#84b6e5;--cb-soft:#edf4fb;--cb-line:#d5e2ef}.theme-cc .cvn-chat{--cb:#783247;--cb-dark:#511f2e;--cb-accent:#d994a4;--cb-soft:#faeff2;--cb-line:#ead5dc}.theme-vnoithat .cvn-chat{--cb:#76502d;--cb-dark:#51361e;--cb-accent:#d1a470;--cb-soft:#f7f0e7;--cb-line:#e8dac8}.theme-adichthuat .cvn-chat,.theme-dt .cvn-chat,.theme-topdichthuat .cvn-chat{--cb:#126c6d;--cb-dark:#0c4c4d;--cb-accent:#72c4b6;--cb-soft:#e9f5f3;--cb-line:#d0e6e2}.flower-platform .cvn-chat{--cb:#173f35;--cb-dark:#0f2d26;--cb-accent:#d7ad62;--cb-soft:#f1f6ef;--cb-line:#d9e5da}
.cvn-ai-concierge,.cvn-ai-concierge *,.cvn-ai-concierge *::before,.cvn-ai-concierge *::after{box-sizing:border-box}.cvn-ai-concierge [hidden]{display:none!important}.cvn-ai-concierge button,.cvn-ai-concierge input,.cvn-ai-concierge textarea{font:inherit}.cvn-ai-concierge button{cursor:pointer}.cvn-ai-concierge button:disabled{cursor:not-allowed;filter:saturate(.4);opacity:.58}.cvn-ai-concierge :is(button,a,input,textarea):focus-visible{outline:3px solid color-mix(in srgb,var(--cb-accent) 72%,#fff);outline-offset:2px}
/* Launcher. */
.cvn-ai-concierge .cvn-chat-launcher{min-width:220px;min-height:64px;display:flex;align-items:center;gap:11px;padding:7px 15px 7px 8px;color:#fff;background:linear-gradient(135deg,var(--cb),var(--cb-dark));border:1px solid #ffffff3d;border-radius:18px;box-shadow:0 16px 38px color-mix(in srgb,var(--cb) 32%,transparent);transition:.2s}.cvn-ai-concierge .cvn-chat-launcher:hover{box-shadow:0 20px 44px color-mix(in srgb,var(--cb) 40%,transparent);transform:translateY(-2px)}
.cvn-ai-concierge .cvn-ai-launch-icon{width:48px;height:48px;display:grid;place-items:center;flex:0 0 auto;color:#fff;background:var(--cb-accent);border-radius:14px}.cvn-ai-concierge .cvn-ai-launch-icon svg{width:28px;height:28px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round}.cvn-ai-concierge .cvn-ai-launch-icon i{display:none}.cvn-ai-launch-copy{display:grid;gap:2px;text-align:left}.cvn-ai-launch-copy b{font-size:13px}.cvn-ai-launch-copy small{color:#ffffffc7;font-size:10px}.cvn-ai-unread{min-width:20px;height:20px;display:grid;place-items:center;margin-left:auto;padding:0 5px;color:var(--cb);background:#fff;border-radius:99px;font-size:10px;font-weight:800}
.cvn-ai-contact-prompt{position:absolute;right:0;bottom:76px;width:260px;pointer-events:none;transition:.2s}.cvn-chat-open .cvn-ai-contact-prompt{opacity:0;visibility:hidden;transform:translateY(8px)}.cvn-ai-prompt-message{display:grid;grid-template-columns:38px minmax(0,1fr) 36px;align-items:center;gap:10px;padding:10px;background:#fffffff7;border:1px solid var(--cb-line);border-radius:16px;box-shadow:0 12px 32px #142d281f;pointer-events:auto}.cvn-prompt-avatar{width:38px;height:38px;position:relative;display:grid;place-items:center;color:var(--cb);background:var(--cb-soft);border-radius:12px}.cvn-prompt-avatar svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.7}.cvn-prompt-avatar i{width:8px;height:8px;position:absolute;right:-1px;bottom:-1px;background:var(--cb-ok);border:2px solid #fff;border-radius:50%}.cvn-prompt-copy{min-width:0}.cvn-prompt-copy strong,.cvn-prompt-copy small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cvn-prompt-copy strong{font-size:11px}.cvn-prompt-copy small{color:var(--cb-muted);font-size:9px}.cvn-ai-prompt-message>a{width:36px;height:36px;display:grid;place-items:center;color:#fff;background:var(--cb);border-radius:11px}.cvn-ai-prompt-message>a svg{width:18px;fill:none;stroke:currentColor}
/* Dialog frame. */
.cvn-chat-panel{position:absolute;right:0;bottom:78px;width:min(430px,calc(100vw - 32px));height:min(720px,calc(100dvh - 112px));display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;overflow:hidden;background:#fff;border:1px solid color-mix(in srgb,var(--cb) 18%,#fff);border-radius:20px;box-shadow:0 26px 76px #0b221d3d}.cvn-chat-header{min-height:80px;display:grid;grid-template-columns:46px minmax(0,1fr) 42px;align-items:center;gap:12px;padding:14px 15px;color:#fff;background:linear-gradient(135deg,var(--cb),var(--cb-dark))}.cvn-chat-avatar{width:46px;height:46px;position:relative;display:grid;place-items:center;background:var(--cb-accent);border-radius:14px}.cvn-chat-avatar svg{width:28px;fill:none;stroke:currentColor;stroke-width:1.5}.cvn-chat-avatar i{width:9px;height:9px;position:absolute;right:-1px;bottom:-1px;background:#5bd179;border:2px solid var(--cb);border-radius:50%}.cvn-chat-identity{min-width:0;display:grid}.cvn-ai-label{color:color-mix(in srgb,var(--cb-accent) 68%,#fff);font-size:9px;font-weight:800;letter-spacing:.11em}.cvn-chat-identity strong{overflow:hidden;font-size:15px;text-overflow:ellipsis;white-space:nowrap}.cvn-chat-identity small{color:#ffffffcc;font-size:10px}.cvn-chat-identity small i{width:6px;height:6px;display:inline-block;background:#67db83;border-radius:50%}.cvn-chat-close{width:42px;height:42px;display:grid;place-items:center;color:#fff;background:#ffffff1a;border:1px solid #ffffff2e;border-radius:12px;font-size:25px}.cvn-chat-close:hover{background:#ffffff30}
.cvn-chat-progress{min-height:54px;display:grid;grid-template-columns:max-content 1fr max-content 1fr max-content;align-items:center;gap:7px;padding:9px 16px;border-bottom:1px solid var(--cb-line)}.cvn-chat-progress>span{display:flex;align-items:center;gap:5px;color:#7a898e;font-size:9px;font-weight:700}.cvn-chat-progress>span i{width:23px;height:23px;display:grid;place-items:center;background:#edf2f2;border-radius:50%;font-style:normal}.cvn-chat-progress>span.is-active{color:var(--cb)}.cvn-chat-progress>span:is(.is-active,.is-complete) i{color:#fff;background:var(--cb)}.cvn-chat-progress>b{height:1px;background:var(--cb-line)}
.cvn-chat-body{min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:18px;background:linear-gradient(#fff,var(--cb-bg));scrollbar-color:color-mix(in srgb,var(--cb) 28%,transparent) transparent;scrollbar-width:thin}.cvn-chat-body::-webkit-scrollbar,.cvn-live-messages::-webkit-scrollbar{width:7px}.cvn-chat-body::-webkit-scrollbar-thumb,.cvn-live-messages::-webkit-scrollbar-thumb{background:color-mix(in srgb,var(--cb) 25%,transparent);border-radius:9px}.cvn-chat-footer{min-height:50px;display:flex;align-items:center;gap:9px;padding:9px 16px;padding-bottom:max(9px,env(safe-area-inset-bottom));border-top:1px solid var(--cb-line)}.cvn-chat-footer>span{width:29px;height:29px;display:grid;place-items:center;color:#fff;background:var(--cb);border-radius:9px}.cvn-chat-footer div{display:grid}.cvn-chat-footer b{font-size:10px}.cvn-chat-footer small{color:var(--cb-muted);font-size:9px}
/* Welcome and choices. */
.cvn-chat-welcome{display:grid;grid-template-columns:30px minmax(0,1fr);gap:10px}.cvn-message-ai{width:30px;height:30px;display:grid;place-items:center;color:var(--cb);background:var(--cb-soft);border-radius:10px}.cvn-chat-welcome small{color:var(--cb);font-size:9px;font-weight:800;letter-spacing:.1em}.cvn-chat-welcome strong{display:block;margin-top:4px;font-size:18px;line-height:1.32;letter-spacing:-.025em}.cvn-chat-welcome p{margin:6px 0 0;color:var(--cb-muted);font-size:12px;line-height:1.65}.cvn-chat-availability{display:flex;align-items:center;gap:7px;margin:14px 0 9px;padding:8px 10px;color:#436257;background:var(--cb-soft);border:1px solid var(--cb-line);border-radius:10px;font-size:10px}.cvn-chat-availability i{width:7px;height:7px;background:var(--cb-ok);border-radius:50%}.cvn-chat-availability b{margin-left:auto;color:var(--cb-muted);font-size:9px}.cvn-chat-context{display:flex;gap:7px}.cvn-chat-context span{padding:5px 8px;color:var(--cb);background:#fff;border:1px solid var(--cb-line);border-radius:99px;font-size:9px;font-weight:700}.cvn-chat-choices{display:grid;gap:9px;margin-top:14px}.cvn-chat-choices button{min-height:58px;display:grid;grid-template-columns:38px minmax(0,1fr) 18px;align-items:center;gap:10px;padding:9px 11px;color:var(--cb-ink);text-align:left;background:#fff;border:1px solid var(--cb-line);border-radius:14px;transition:.18s}.cvn-chat-choices button:hover{border-color:var(--cb-accent);box-shadow:0 10px 24px #14312b14;transform:translateY(-1px)}.cvn-chat-choices button>span{width:38px;height:38px;display:grid;place-items:center;color:var(--cb);background:var(--cb-soft);border-radius:11px;font-size:17px}.cvn-chat-choices button>b{font-size:11px}.cvn-chat-choices button>i{color:var(--cb);font-size:17px;font-style:normal}
/* Wizard/forms. */
.cvn-wizard-pane{display:grid;gap:13px}.cvn-chat-form-intro{display:flex;justify-content:space-between;gap:12px;padding-bottom:13px;border-bottom:1px solid var(--cb-line)}.cvn-chat-form-intro>span{display:grid}.cvn-chat-form-intro small{color:var(--cb-muted);font-size:9px}.cvn-chat-form-intro>span>small{color:var(--cb);font-weight:800}.cvn-chat-form-intro strong{font-size:15px}.cvn-chat-form label{position:relative;display:grid;gap:6px;font-size:10px;font-weight:700}.cvn-chat-form :is(input,textarea){width:100%;min-height:46px;padding:11px 12px;color:var(--cb-ink);background:#fff;border:1px solid var(--cb-line);border-radius:11px;outline:0;resize:vertical}.cvn-chat-form textarea{min-height:84px}.cvn-chat-form :is(input,textarea):focus,.cvn-live-composer textarea:focus{border-color:var(--cb);box-shadow:0 0 0 3px color-mix(in srgb,var(--cb) 13%,transparent)}.cvn-chat-form :is(input,textarea)::placeholder,.cvn-live-composer textarea::placeholder{color:#879397}.cvn-chat-honeypot{position:absolute!important;left:-10000px!important}.cvn-service-input-wrap{position:relative}.cvn-service-input-wrap svg{width:17px;position:absolute;z-index:1;left:12px;top:14px;fill:none;stroke:var(--cb-muted)}.cvn-service-input-wrap input{padding-left:38px}.cvn-service-results{position:absolute;z-index:4;top:100%;right:0;left:0;max-height:180px;overflow:auto;padding:5px;background:#fff;border:1px solid var(--cb-line);border-radius:11px;box-shadow:0 15px 35px #112b2629}.cvn-service-results button{width:100%;padding:9px;text-align:left;background:transparent;border:0;border-radius:8px}.cvn-service-results button:hover{background:var(--cb-soft)}.cvn-chat-form kbd{padding:1px 4px;background:#fff;border:1px solid var(--cb-line);border-radius:4px;font-size:8px}.cvn-wizard-next,.cvn-chat-submit{min-height:48px;display:flex;align-items:center;justify-content:center;gap:9px;padding:11px 15px;color:#fff;background:var(--cb);border:0;border-radius:11px;font-weight:800}.cvn-wizard-next i,.cvn-chat-submit i{font-style:normal}.cvn-selected-need,.cvn-chat-consent{display:flex;gap:10px;padding:11px;background:var(--cb-soft);border-radius:11px}.cvn-selected-need div,.cvn-chat-consent p{display:grid;margin:0}.cvn-selected-need small,.cvn-chat-consent small{font-size:9px}.cvn-selected-need strong,.cvn-chat-consent b{font-size:10px}.cvn-chat-consent{color:var(--cb-muted);background:#fff;border:1px solid var(--cb-line)}.cvn-chat-error,.cvn-live-composer>p{margin:0;color:var(--cb-danger);font-size:10px;font-weight:700}.cvn-wizard-actions{display:grid;grid-template-columns:auto 1fr;gap:9px}.cvn-wizard-actions>button:first-child{min-height:46px;color:var(--cb);background:transparent;border:1px solid var(--cb-line);border-radius:11px}
/* Connecting/result. */
.cvn-connect-screen,.cvn-chat-result{min-height:350px;display:flex;align-items:center;justify-content:center;flex-direction:column;text-align:center}.cvn-connect-orbit{display:flex;align-items:center;gap:16px}.cvn-connect-orbit span{width:52px;height:52px;display:grid;place-items:center;color:#fff;background:var(--cb);border-radius:17px;font-weight:800}.cvn-connect-orbit i{width:42px;height:1px;background:var(--cb-line)}.cvn-connect-kicker{margin-top:22px;color:var(--cb);font-size:9px;font-weight:800}.cvn-connect-screen>strong,.cvn-chat-result>strong{margin-top:6px;font-size:18px}.cvn-connect-screen>p,.cvn-chat-result>p{max-width:320px;color:var(--cb-muted);font-size:11px}.cvn-connect-progress{width:100%;height:6px;margin:16px 0;overflow:hidden;background:#e3eceb;border-radius:99px}.cvn-connect-progress i{height:100%;display:block;background:var(--cb);transition:width .4s}.cvn-connect-screen ol{width:100%;display:grid;gap:8px;margin:0;padding:0;text-align:left;list-style:none}.cvn-connect-screen li{display:flex;gap:9px;align-items:center;color:var(--cb-muted);font-size:10px}.cvn-connect-screen li i{width:24px;height:24px;display:grid;place-items:center;background:#e7eeee;border-radius:50%;font-style:normal}.cvn-connect-screen li:is(.is-active,.is-complete) i{color:#fff;background:var(--cb)}.cvn-result-icon{width:58px;height:58px;display:grid;place-items:center;color:#fff;background:var(--cb-ok);border-radius:19px;font-size:25px}.cvn-chat-result button{width:100%;min-height:46px;margin-top:8px;border-radius:11px}.cvn-chat-open-conversation{color:#fff;background:var(--cb);border:0}.cvn-chat-reset{color:var(--cb);background:#fff;border:1px solid var(--cb-line)}
/* Conversation. */
.cvn-live-chat{height:100%;min-height:0;display:grid;grid-template-rows:auto auto minmax(120px,1fr) auto auto auto;margin:-18px;background:var(--cb-bg)}.cvn-live-chat>header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 13px;background:#fff;border-bottom:1px solid var(--cb-line)}.cvn-live-chat>header>div:first-child{min-width:0;display:grid}.cvn-live-status{display:flex;align-items:center;gap:5px;color:var(--cb-ok);font-size:9px}.cvn-live-status i{width:6px;height:6px;background:currentColor;border-radius:50%}.cvn-live-status.is-offline{color:var(--cb-danger)}[data-conversation-service]{overflow:hidden;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.cvn-live-actions{display:flex;gap:4px}.cvn-live-actions button{min-width:34px;height:34px;padding:0 7px;color:var(--cb);background:var(--cb-soft);border:1px solid var(--cb-line);border-radius:9px}.cvn-live-actions button b{display:none}.cvn-session-prompt,.cvn-chat-rules{z-index:2;margin:10px;padding:12px;background:#fff;border:1px solid var(--cb-line);border-radius:12px;box-shadow:0 10px 25px #102a251a}.cvn-session-prompt{display:grid;grid-template-columns:30px 1fr;gap:9px}.cvn-session-prompt>div{display:grid}.cvn-session-prompt small{color:var(--cb);font-size:8px}.cvn-session-prompt strong{font-size:11px}.cvn-session-prompt p{margin:2px 0;color:var(--cb-muted);font-size:9px}.cvn-session-actions{grid-column:1/-1;display:flex;gap:6px}.cvn-session-actions button{min-height:36px;flex:1;color:var(--cb);background:var(--cb-soft);border:0;border-radius:8px;font-size:9px}.cvn-chat-rules header{display:flex;justify-content:space-between}.cvn-chat-rules header button{width:30px;height:30px;border:0;border-radius:8px}.cvn-chat-rules ul{margin:8px 0 0;padding-left:18px;color:var(--cb-muted);font-size:9px}
.cvn-live-messages{min-height:0;overflow-y:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:9px;padding:14px;scrollbar-width:thin}.cvn-live-message{display:flex}.cvn-live-message>div{max-width:82%;padding:9px 11px;background:#fff;border:1px solid var(--cb-line);border-radius:5px 14px 14px 14px;box-shadow:0 4px 12px #0f26220d}.cvn-live-message.is-customer{justify-content:flex-end}.cvn-live-message.is-customer>div{color:#fff;background:var(--cb);border-color:var(--cb);border-radius:14px 5px 14px 14px}.cvn-live-message p{margin:0;overflow-wrap:anywhere;font-size:12px;line-height:1.55;white-space:pre-wrap}.cvn-live-message small{display:block;margin-top:4px;color:var(--cb-muted);font-size:8px}.cvn-live-message.is-customer small{color:#ffffffb8;text-align:right}.cvn-live-message.is-pending{opacity:.65}.cvn-live-message.is-failed>div{color:var(--cb-danger);background:#fff1f0;border-color:#f0aaa4}.cvn-quick-replies{display:flex;gap:6px;overflow-x:auto;padding:8px 12px;background:#fff;border-top:1px solid var(--cb-line);scrollbar-width:none}.cvn-quick-replies button{min-height:34px;flex:0 0 auto;padding:6px 10px;color:var(--cb);background:var(--cb-soft);border:1px solid var(--cb-line);border-radius:99px;font-size:9px;font-weight:700}.cvn-chat-typing{display:flex;align-items:center;gap:4px;padding:6px 14px;color:var(--cb-muted);background:#fff;font-size:9px}.cvn-chat-typing i{width:5px;height:5px;background:var(--cb);border-radius:50%;animation:cb-typing .8s infinite alternate}.cvn-chat-typing i:nth-child(2){animation-delay:.15s}.cvn-chat-typing i:nth-child(3){animation-delay:.3s}@keyframes cb-typing{to{opacity:.25;transform:translateY(-2px)}}
.cvn-live-composer{position:sticky;bottom:0;display:grid;grid-template-columns:minmax(0,1fr) 46px;gap:8px;padding:10px 12px;padding-bottom:max(10px,env(safe-area-inset-bottom));background:#fff;border-top:1px solid var(--cb-line)}.cvn-live-composer textarea{width:100%;min-height:46px;max-height:110px;padding:12px;color:var(--cb-ink);background:#fff;border:1px solid var(--cb-line);border-radius:12px;outline:0;resize:none}.cvn-live-composer>button{width:46px;height:46px;color:#fff;background:var(--cb);border:0;border-radius:12px;font-size:19px}.cvn-composer-help,.cvn-live-composer>p{grid-column:1/-1}.cvn-composer-help{color:var(--cb-muted);font-size:8px}
@media(max-width:700px){body.cvn-chat-open{overflow:hidden;overscroll-behavior:none}.cvn-chat.cvn-ai-concierge{right:max(12px,env(safe-area-inset-right));bottom:max(12px,env(safe-area-inset-bottom))}.cvn-chat-launcher{min-width:60px!important;width:60px;min-height:60px!important;height:60px;padding:6px!important;border-radius:18px!important}.cvn-ai-launch-icon{width:48px!important;height:48px!important}.cvn-ai-launch-copy{display:none}.cvn-ai-unread{position:absolute;right:-3px;top:-3px}.cvn-ai-contact-prompt{bottom:70px;width:min(250px,calc(100vw - 78px))}.cvn-chat-panel{position:fixed;inset:max(10px,env(safe-area-inset-top)) max(10px,env(safe-area-inset-right)) max(10px,env(safe-area-inset-bottom)) max(10px,env(safe-area-inset-left));width:auto;height:auto;max-height:none;border-radius:20px}.cvn-chat-header{min-height:72px;grid-template-columns:42px minmax(0,1fr) 44px;padding:10px 12px}.cvn-chat-avatar{width:42px;height:42px}.cvn-chat-close{width:44px;height:44px}.cvn-chat-progress{min-height:48px;padding:7px 12px}.cvn-chat-progress>span{font-size:8px}.cvn-chat-progress>span i{width:21px;height:21px}.cvn-chat-body{padding:14px}.cvn-live-chat{margin:-14px}.cvn-chat-footer,.cvn-composer-help{display:none}}
@media(max-width:380px){.cvn-chat-panel{inset:max(6px,env(safe-area-inset-top)) max(6px,env(safe-area-inset-right)) max(6px,env(safe-area-inset-bottom)) max(6px,env(safe-area-inset-left));border-radius:17px}.cvn-chat-identity strong{font-size:13px}.cvn-chat-progress>span{gap:3px}.cvn-chat-progress>span i{width:19px;height:19px}.cvn-chat-welcome strong{font-size:16px}.cvn-chat-choices button{min-height:54px}}
@media(prefers-reduced-motion:reduce){.cvn-ai-concierge *,.cvn-ai-concierge *::before,.cvn-ai-concierge *::after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}
/* Gold launcher emblem: keep the line icon crisp even when global SVG rules set a fill. */
.cvn-chat.cvn-ai-concierge .cvn-ai-launch-icon {
  color: #fff8df;
  background: linear-gradient(145deg, #f6d77a 0%, #d6a735 48%, #9b6a12 100%);
  border: 1px solid rgba(255, 244, 197, .82);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .48), 0 8px 20px rgba(105, 68, 5, .28);
}
.cvn-chat.cvn-ai-concierge .cvn-ai-launch-icon svg,
.cvn-chat.cvn-ai-concierge .cvn-ai-launch-icon svg path {
  fill: none;
  stroke: currentColor;
}
.cvn-chat.cvn-ai-concierge .cvn-ai-launch-icon svg {
  filter: drop-shadow(0 1px 1px rgba(82, 50, 0, .28));
}
.cvn-chat.cvn-ai-concierge .cvn-ai-launch-icon .cvn-icon-spark {
  color: #fff3b0;
  stroke-width: 1.8;
}